Our organization is seeking a highly skilled ServiceNow developer to join its team. The ideal candidate will possess in-depth knowledge of IT service management (ITSM) processes, configuration management database (CMDB), discovery, integrations, and related modules.
Key responsibilities will include developing and maintaining ITSM workflows and modules, performing platform administration tasks such as user management, roles, and permissions, assisting in integrations and customizations as needed, collaborating with business analysts and stakeholders to deliver solutions, participating in testing and deployment activities, ensuring best practices in coding, testing, and deployment, troubleshooting and resolving platform issues, and maintaining documentation for development and configuration.
Required skills and qualifications include 3-5 years of ServiceNow development experience with an ITSM focus, experience with platform administration and configuration, proficiency in JavaScript, Glide API, and ServiceNow scripting, familiarity with ITIL processes and best practices, and excellent verbal and written communication skills.
Around the globe, this position is open for application. This is not a work from home opportunity but great opportunities exist to work remotely occasionally once your probationary period has been fulfilled.
* Develop and maintain ITSM workflows and modules
* Perform platform administration tasks including user management, roles, and permissions
* Assist in integrations and customizations as needed
* Collaborate with business analysts and stakeholders to deliver solutions
* Participate in testing and deployment activities
* Ensure best practices in coding, testing, and deployment
* Troubleshoot and resolve platform issues
* Maintain documentation for development and configuration
Desirable certifications include Certified System Administrator (CSA) and Certified Application Developer (CAD).
This is a full-time position that requires collaboration with various teams and stakeholders. It offers a competitive salary package and opportunities for professional growth and development.