About Community Roles
We are looking for a skilled community manager to lead our online communities.
As a key member of our team, you will be responsible for fostering a welcoming and engaging environment for our users.
Your Responsibilities:
* Community Leadership: Manage daily interactions on Reddit, X, and Discord, starting conversations, replying thoughtfully, maintaining guidelines, and nurturing a positive atmosphere.
* Engagement Initiatives: Organize recurring events such as AMAs, Q&As, user features, and community challenges to boost engagement and community spirit.
* Community Insights: Identify user sentiment trends, gather feedback, and proactively share actionable insights with Product, Support, and Marketing teams.
* Moderation & Empathy: Uphold community standards by moderating conversations, removing spam, managing conflict, and resolving situations with empathy.
* Metrics & Growth: Track community health metrics (active users, retention, engagement) and suggest strategic improvements.
* Platform Expertise: Fully leverage moderation tools, bots, roles, and automations within Reddit and Discord to enhance user experience.
Your Qualifications:
* Experience: At least 1–2 years of experience managing or moderating active communities (Reddit, Discord, X, or forums).
* Writing & Communication Skills: Strong writing and communication skills to engage and nurture active, text-based communities.
* Moderation Tools: In-depth knowledge of Reddit and Discord moderation tools, bots, and features.
* Empathy & Diplomacy: Empathy, diplomacy, and the ability to foster trust in a community environment.
* Organizational Skills: Organized, proactive, and comfortable working remotely with a startup mindset.
* Languages: Fluent in English (written & spoken).
Benefits:
* Monthly Pay: $1,000 USD/month (paid in USD)
* Healthcare Stipend: Support to cover your medical or insurance needs.
* Unlimited PTO: Flexible vacation policy as long as responsibilities and goals are consistently met.
* Stock Options: Opportunity to share directly in our growth.
* 100% Remote: Work from anywhere comfortably.
* Professional Development: Mentorship, autonomy, and direct impact in a high-growth startup.
Preferred Qualifications:
* Event Management: Experience managing virtual community events (AMAs, webinars, etc.).
* Digital Communication: Background in journalism, digital communication, or privacy-related fields.
* Platform Knowledge: Familiarity with platforms such as Telegram, Slack, or Facebook Groups.
* Content Creation: Proven ability in creating engaging community content (guides, FAQs, spotlights).
* Startup Experience: Previous experience in startups or tech-oriented communities.