About the Role
This role sits at the intersection of operations, product, data, and business strategy. You'll own the full operational engine behind key consumption moments for Users — from identifying the right scenarios to building the playbook and executing it end-to-end
You'll work across many Key Areas, requiring strong cross-functional coordination and a bias for action
.
What You'll
Do
Scenario Identification & Des
* ignIdentify, validate, and prioritize core consumption moments for us
* ersBuild a structured framework to map demand opportunities and guide development priorit
* iesDevelop User Operations playbo
* oksDesign and execute user surveys to understand pain points and behavioral driv
* ersTranslate data insights into operational actions and strategic recommendati
ons
End-to-End Scenario Operat
* ions Own the full execution cycle: Ideation→kickoff → launch → performance tracking → iter
* ationManage budgets including coupon configuration, subsidiy tracking, and burn co
* ntrolEnsure campaigns visibility across key reso
urcesWhat We're Lookin
* g For Bachelor's degree in Business, Economics, Engineering, or related
* fieldsExperience in operations, growth, or marketing — preferably in food delivery, O2O, or e-co
* mmerceStrong data analysis skills; SQL proficiency required; BI tools experience is
* a plusProven ability to manage end-to-end projects across multiple stakeholders in fast-paced enviro
* nmentsExperience with A/B testing design and results interpre
* tationStrong commercial sense: ability to balance user value, merchant incentives, and platform effi
* ciencyPrevious food delivery or marketplace experience strongly pre
* ferredComfortable in multicultural, international teams; thrives with ambiguity and au
* tonomyExcellent English communication
* skillsHands-on ownership mindset — both strategic thinking and execution-level invol
vement
Why Thi
s Role?
This is a build-and-operate role. You won't just strategize — you'll design the playbook AND run it. If you're data-driven, commercially sharp, and energized by building something from scratch in a high-growth environment, this is
for you.