Job Summary
This role involves the design, development, and implementation of data-driven solutions using Salesforce Data Cloud. The successful candidate will have strong functional and technical expertise in Salesforce Data Cloud development, experience with data modeling and data warehousing solutions, and a proven track record of delivering high-quality results.
Key Responsibilities
* Design, develop, and implement solutions on Salesforce Data Cloud, ensuring performance, scalability, and data integrity.
* Configure and manage Data Streams to ingest large volumes of data from multiple sources.
* Implement and manage Identity Resolution (IR) rules to ensure accurate and unified customer profiles.
* Develop and optimize Calculated Insights, Segmentation, and Activation processes to drive personalized customer experiences.
* Collaborate with cross-functional teams to define and implement data strategies, data models, and data mapping.
* Ensure proper data governance and apply data quality best practices across the platform.
* Monitor system performance and proactively resolve technical issues related to Salesforce Data Cloud.
Requirements
* 5-6 years IT industry total experience, including hands-on experience in Data Cloud.
* 3-4 years specifically in Salesforce.com development, and implementation, administration, and configuration.
* Excellent communication and ability to coordinate with and get Knowledge Transition from Onsite salesforce development teams and interact with IT/Business stakeholders there.
* Good to have experience in different Salesforce clouds/offerings: Sales, Service, Community.
* Other cloud/offerings like Marketing/Pardot, Einstein AI, Analytics, FSL etc are a plus.
About Us
We are a mission-driven organization that transforms lives through technology. Our teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.