Technical Business Services Analyst
In a world where payments are a vital part of daily life, we need experts who can help us make it seamless. As a Technical Business Services Analyst, you will be the go-to person for clients, helping them understand their business needs and finding solutions to maximize revenue.
Your role will involve establishing strong relationships with clients, understanding their objectives, and providing expert advice on how to utilize standard solutions. You will also participate in converting client requirements into technical specifications, ensuring that they are met efficiently and effectively.
You will work closely with our teams to ensure that code releases do not negatively impact client operations, and you will take part in execution of simple project/development work plans. Your advanced English skills will enable you to communicate complex ideas clearly and concisely.
Key Responsibilities:
* Establish positive rapport with clients to develop and maintain long-term relationships
* Assist in evaluating client business requirements and guiding them to utilize standard solutions
* Participate in converting client requirements into detailed technical specifications
* Gain and maintain knowledge of critical business impact issues from Service Desk
* Assist with documentation and maintenance of client system environments
* Participate in release management between Service Desk, Compliance, and Project
Requirements:
* Bachelor's degree in Information Technology or related field
* Solid experience in Oracle Database and PL/SQL development
* Previous experience consulting with clients to meet business needs
* Experience in requirements gathering, technical design, and technical presentation
* Advanced English level for speaking, listening, and writing
What We Offer:
* Flexibility to work from home
* People-centered environment
* Contact with teams from different countries
* Attractive policy of salary and benefits
Why Work With Us?
We recognize that innovation and transformation only happen in inclusive and safe work environments. As an equal opportunity employer, we strongly encourage people with disabilities to apply to any of our job positions.