About the Role
We are seeking a highly skilled Technical Implementation Specialist to join our team. As a key member of our organization, you will play a crucial role in driving business growth and success.
Job Description:
1. Main Responsibilities:
* Work with leads to provide technical pre-sale assistance, introduce Wialon and IoT solutions, deliver demos, and close technical blockers.
* Collaborate with partners to develop their technical expertise and understanding of the IoT domain.
* Offer software and hardware-related consultations and trainings for easy onboarding and partners' technical expertise enhancement.
* Provide full-range support activities for Wialon-based projects, including migration, retention, and onboarding new clients.
* Enhance partner employees' expertise through training and certification programs.
* Guide partners through the HW integration process and manage test accounts.
* Hold public training sessions and webinars to promote Wialon usage.
Requirements:
2. Skills and Qualifications:
* Advanced English and Spanish language skills; knowledge of Portuguese is a plus.
* Experience in technical support or training roles (management of technical variables + live interaction with customers).
* University degree (computer engineering, systems, or related fields).
* High productivity level and speed of work.
* Outstanding time management skills and ability to set priorities.
* Strong knowledge of building fruitful partnerships.
* Ability to switch focus easily within multiple tasks.
* Excellent business correspondence and communication skills.
Benefits:
* Involve in the growth and development of an international product IT company.
* Challenging tasks that boost creativity.
* A result-driven, friendly, supportive team environment.
* Flexible working hours within GMT-3 time zone.
What We Offer:
* Compensation for medical insurance and equipment.
* 20 vacation days with flexible scheduling.
* 5 paid sick leaves without a doctor's note.
* Family-friendly policy supporting work-life balance.
* Financial support for training and courses.