Key Business Analyst Role
About the Position:
This key role is a vital part of our design team, working closely with stakeholders and solution architects to deliver valuable features for sales, marketing, and billing teams.
* Evaluate business processes, system landscapes, and user pain points to recommend technical solutions and workarounds.
* Organize requirements gathering and functional design sessions with business and technical stakeholders.
* Create detailed functional design specifications (epics, features, user stories).
This position offers the opportunity to work in a global environment, gaining exposure to local and international stakeholders. You will grow both business and technical skillsets while shaping CRM and enterprise applications that drive real impact across unique business streams.
Requirements:
* Bachelor's degree in Business, Information Systems, Computer Science, or related field, or equivalent professional experience.
* 2+ years of experience in business analysis, product design, or related roles, ideally within CRM platforms.
* Strong background in requirements gathering, process mapping, and translating business needs into technical specifications.
You will need to be able to communicate effectively with cross-functional and global stakeholders, and have hands-on experience with Agile delivery methods, including writing user stories and partnering with Scrum teams.