Vantage is a global, multi-regulated, multi-asset broker based in Sydney, offering clients access to trading CFDs on Forex, Commodities, Indices, Shares, and Cryptocurrencies. With over 10 years of market experience, Vantage has a strong presence with more than 1,000 employees across 30 global offices. Vantage provides a trusted trading ecosystem and a user-friendly platform for clients to capitalize on trading opportunities.OPEN ONLY to individuals willing to relocate.This is a unique opportunity for Customer Service Rockstars interested in living and developing a career in Southeast Asia: Malaysia or Thailand. The company will provide all necessary visa assistance and relocation support. During the visa processing, work remotely from your base country.Responsibilities:- Provide frontline support to our customers via live chat, phone, and email.- Answering queries and resolving client issues regarding our products, platforms, and promotions.- Address customer feedback and complaints professionally.- Record and update customer data and other relevant information when necessary.- Supporting documentation/administrative needs within the department and supporting translation for customer announcement notices.Requirements:- Bachelor's degree, fresh graduates welcome to apply.- Over 2 years of experience in Customer Service, highly preferred in crypto or fintech, but any industry is welcome.- Mandatory rotation shift schedule with night shifts once relocated.- Experience in international settings and teams.- Fluency in English and Portuguese is MANDATORY- Exceptional communication skills with a superb client focus.- Logical and analytical approach to problem-solving.- Knowledge or interest in trading is highly desirable, but not essential.We offer:- Competitive compensation package- Remote work while relocation is processed- Local benefits according to the chosen relocation country- Relocation support, including visa sponsorship and additional expenses- Career development in a fast-paced industry