🌐 Job Opportunity: L2/L3 Support Engineer 🌐
We are looking for a highly skilled Support Engineer (L2) to strengthen our global technology team. This role is critical for ensuring stability, reliability, and efficiency across systems, infrastructure, and business-critical applications.
Key Responsibilities
* Provide support for systems, infrastructure, and critical applications.
* Troubleshoot issues related to code builds, pipelines, artifacts, and software distribution.
* Actively contribute to audits, change management, and incident handling.
* Collaborate with global teams and interface with local stakeholders to resolve issues effectively.
* Promote automation and best practices to increase operational efficiency.
Technical Requirements
* Strong experience with Linux commands and systems.
* Proficiency in scripting (Bash, Perl, Java, Python).
* Hands-on experience with Git, GitLab, Maven, Jenkins, Docker, and related tools.
* Familiarity with configuration and automation tools (Chef, Puppet, Ansible).
* Strong SQL knowledge (queries, table interactions, data extraction).
* Understanding of DevOps dependencies – code review, builds, repositories, packages, distribution.
* Knowledge of ITIL/ITSM practices is a plus.
* Excellent problem-solving and analytical skills.
* Strong interpersonal and communication skills (verbal and written).
* Flexibility to work in rotational shifts.
* Ability to multitask in fast-paced environments with a proactive mindset.
✨ If you are passionate about technology, thrive in dynamic environments, and want to grow within a global team, we would love to hear from you!
📩 Apply today and be part of our journey to innovation and excellence.
What we offer:
🍛 Food Vouchers or Meal Vouchers;
👨🏼 🎓 Discounts on courses, universities, and language institutions;
📚 Stefanini Academy - a platform with free, up-to-date, and certified online courses;
🗣 Mentoring;
🏫 Childcare Assistance;
💉 Benefits Club for consultations and exams;
🏥 Medical Assistance;
🦷 Dental Assistance;
💰 Benefits Club and discounts at the best establishments;
🛫 Travel Club;
🐶 Pet Insurance;
and much more...