Credit & Collections Analyst Key Responsibilities
* Maintain and update customer account information in ERP systems based on documentation and internal controls.
* Monitor and analyze credit limits and manage credit insurance processes.
* Communicate with credit insurers to negotiate and secure approval for customer limits.
* Foster strong client relationships through direct contact and collaboration with the sales team.
* Analyze and process credit-hold orders for timely release and billing.
* Monitor customer credit risk profiles and daily financial exposure.
* Track and report on key metrics such as DSO, delinquency, and collections performance.
* Manage and review customer deductions and rebates.
* Develop and maintain financial and performance dashboards using Excel and Power BI.
* Support both internal and external audit processes with relevant documentation.
* Identify opportunities for automation and implement solutions using tools such as Power Automate, VBA, macros, and AI technologies.
We are looking for a highly skilled Credit & Collections Analyst to join our finance team. This role is ideal for professionals with a strong background in credit analysis, collections, and financial risk management who are passionate about driving transformation and automation within the finance function.
Job Requirements
* Bachelor's degree in Accounting, Business Administration, Economics, Engineering, Mathematics, Statistics, or related fields;
* Solid experience in Credit and Collections;
* Advanced Excel skills (including pivot tables, advanced formulas, and dashboards);
* Knowledge of AI tools (e.g., Copilot, ChatGPT), Power BI, dashboards, and data analytics;
* Experience in financial statement and income statement (P&L) analysis;
* Advanced English proficiency;
* Experience in process automation;
* Experience with ERP systems;
* Familiarity with key indicators and KPIs such as DSO, delinquency rate, aging list, among others.
Preferred Qualifications
* Project leadership experience, particularly in system or process implementation.
* Prior experience in the consumer goods (FMCG) sector.
* Familiarity with CRM and digital collections platforms.