Talent Manager
We are seeking an experienced Talent Manager to oversee end-to-end recruitment delivery for customer-side non-technical roles at our organization. This role will involve facilitating sourcing candidates, talent planning, capacity management, and internal supply optimization, while activating external sourcing channels when necessary.
* Act as the primary point of contact between Internal Delivery and Talent Fulfilment teams for assigned projects.
* Manage end-to-end fulfilment for multiple client requirements concurrently (typically 3–4 at a time).
* Conduct talent pool assessments and identify supply-demand gaps.
* Activate external sourcing channels via partnerships or talent acquisition teams when internal supply is insufficient.
* Oversee resource planning and capacity management, ensuring timely ramp-ups for customer-side roles.
* Collaborate with Delivery Leads to understand project requirements and talent expectations.
* Maintain accurate data visibility across systems – generating reports on hiring pipelines, fulfilment progress, and performance metrics.
* Track and report fulfilment metrics, including fill rates, turnaround times, and candidate quality.
* Partner with recruiting and sourcing teams to improve process efficiency and hiring velocity.
* Deliver a strong stakeholder experience, maintaining proactive communication and alignment on timelines and expectations.