Job Title: Business Analyst/Tester
We are seeking a highly skilled Business Analyst/Tester to join our team. The ideal candidate will have a strong background in business process analysis, solution design, and testing.
Responsibilities:
* Gather and document business requirements through engagement with stakeholders.
* Map, analyze, and optimize business processes using Salesforce functionalities.
* Design, configure, and implement Salesforce solutions that align with organizational goals.
* Conduct user acceptance testing (UAT) and prepare training materials for end-users.
* Collaborate with business leaders, project managers, developers, and end-users to ensure requirements are fully understood.
* Maintain ongoing optimization of Salesforce configurations.
Requirements:
* Proficiency in Salesforce Sales Cloud, Quote, Order and Contract Management Testing (UAT).
* Ability to write business cases, create wireframes, and flow diagrams.
* Experience in Salesforce configuration and administration.
* Basic programming/scripting skills in Apex and SOQL is advantageous.
Soft Skills:
Excellent analytical thinking and problem-solving skills.
Effective oral and written communication skills.
Strong requirement gathering and documentation skills.
Process mapping and diagramming skills.
Stakeholder management and facilitation skills.