As a Salesforce Health Cloud expert, you will play a crucial role in improving healthcare operations and outcomes.
* You will act as the subject matter expert for Salesforce Health Cloud, providing functional and technical support to internal stakeholders.
Job Description:
Your primary responsibilities will include analyzing business processes and identifying opportunities to leverage Salesforce capabilities. You will translate business needs into user stories, system requirements, and functional specifications.
* Configure Salesforce Health Cloud components including Care Plans, Patient Timelines, Provider Networks, and custom workflows.
Key Responsibilities:
* Collaborate with cross-functional teams, including patient advocates, digital health product managers, and patient services managers.
* Ensure data integrity and compliance with healthcare regulations such as HIPAA.
* Create and maintain reports, dashboards, and data visualizations to support clinical and business decision-making.
Qualifications and Skills:
* 3+ years of experience as a Salesforce Business Analyst, Functional Analyst, or similar role.
* Strong understanding of healthcare workflows and patient engagement processes.
* Ability to gather, document, and prioritize business and technical requirements.
* Excellent communication and interpersonal skills with a focus on user experience.
* 3-5 years of SQL experience for extracting, transforming, and analyzing patient and operational data.
* Proficiency in data visualization tools (e.g., Tableau, Looker, Power BI) to create clear, accessible dashboards and reports.
Benefits:
* Contractor position with payment in USD.
* Training and certifications opportunities.
* 100% remote work environment.
* Internet subsidy provided.
* 100% English-speaking work environment.