Are you looking for a challenging and rewarding career opportunity? Do you have experience in Service Delivery, Managed Services, IT Operations, or Enterprise Support? Job Description We are seeking an experienced Service Delivery Manager to join our team. The successful candidate will be responsible for leading the service operations team, ensuring that all critical skills are available when needed and that incident management processes are in place. * Create and maintain SOPs (Standard Operating Procedures), runbooks, and triage guides for SRE engineers.