**Job Description**
The Business/Functional Analyst role plays a vital part in bridging business needs with technological solutions.
This key function involves analyzing and interpreting business requirements, translating them into functional specifications, and collaborating with stakeholders to ensure that technology solutions align with the company's objectives.
* Main Responsibilities:
* Requirements Analysis and Specification: Conduct thorough analysis of business requirements, translating them into detailed functional specifications for the development team.
* Solution Design and Testing: Collaborate with developers and system architects to design solutions that meet business needs. Develop and execute test plans and coordinate user acceptance testing (UAT).
* Stakeholder Management and Leadership: Build and maintain effective relationships with key stakeholders at all levels of the organization. Lead and coordinate project activities, ensuring tasks are completed on time.
* Risk Management and Budgeting: Identify and mitigate risks in technology projects. Assist in managing project resources and ensure cost-effective use.
* Documentation and Support: Create comprehensive user documentation and training materials. Provide ongoing technical support for implemented solutions.
* Continuous Improvement: Analyze and resolve system problems and incidents. Participate in change management to ensure smooth transitions and user adoption.
Essential Requirements
* Experience: Minimum 5-7 years of experience as a business or functional analyst in an IT environment.
* Education: Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field.
* Languages: Advanced English and/or French.
Required Skills and Qualifications
* Proficiency in business analytics tools such as Microsoft Visio, Lucidchart, Signavio.
* Experience with project management software such as Jira, Trello, Microsoft Project, and Asana.
* Knowledge in SQL and experience with databases such as Oracle, SQL Server and MySQL.
* Familiarity with SDLC methodologies, including Agile, Scrum, and Waterfall.
* Experience with ERP systems such as SAP and CRM systems such as Salesforce.
Benefits
* Communication: Excellent written and verbal communication skills.
* Problem Solving: Strong analytical and problem-solving skills.
* Collaboration: Ability to work collaboratively with cross-functional teams and lead project activities.
* Leadership: Proven experience in project and team management, with the ability to mentor junior team members.