Key Account Manager Job Description
We are seeking a dynamic and experienced B2B Key Account Manager with a background in the travel industry, to join our organization.
About the Role:
* In charge of existing clients within assigned territories.
* Develop and implement strategic account plans to achieve sales targets, foster account growth, and identify new business opportunities.
* Acquisition of new key accounts within assigned territories.
* Conduct regular business reviews with clients to assess their needs, address concerns, and provide solutions that meet their objectives.
Responsibilities:
1. Build and maintain strong relationships with key clients.
2. Identify upselling and cross-selling opportunities within existing accounts to maximize revenue generation.
3. Prepare and present reports on account performance, sales forecasts, and market insights.
4. Collaborate with product development teams to provide feedback and insights from clients, contributing to the development of new products/services.
5. Stay updated on industry trends, market conditions, and competitor activities to proactively identify potential threats and opportunities.
Qualifications and Skills:
* Strong influencing and negotiation skills.
* Experienced with proven ability to deliver results in an autonomous working environment.
* Solid experience and commercial knowledge of the travel & hospitality industries.
* Commercially good knowledge of business for B2B, as well as new business segments and models.
* Project management skills.
* Proficiency in English and Portuguese as working languages is required. Fluency in Spanish is a plus.