Join to apply for the TÉCNICO DE SUPORTE AO USUÁRIO DE TECNOLOGIA DA INFORMAÇÃO PLENO role at ILHA SERVICE TECNOLOGIA LTDA.Location: DISTRITO FEDERALDescription:Position: TÉCNICO DE SUPORTE AO USUÁRIO DE TECNOLOGIA DA INFORMAÇÃO PLENO - DFRegime: CLTWhat We Are Looking For:Education: Diploma of Technical Course in Information Technology or a higher education degree in the same fieldExperience: At least 3 years in user support activities related to Information Technology and CommunicationSkills and Knowledge:Knowledge of Microsoft 365 products (Teams, Office 365, OneDrive, etc.)Knowledge in operating microcomputers and office automation softwareUnderstanding of computer networks, wired and wireless, and TCP/IP protocolCertifications:Microsoft 365 Certified: Fundamentals (or equivalent), minimum 8 hoursMinimum 20-hour course in Microsoft Windows 10 or higherMicrosoft MD-102: Endpoint Administrator (or equivalent), at least 15 hoursPortuguese language course, minimum 20 hoursHDI Customer Service Representative (or equivalent), minimum 8 hoursHDI KCS FOUNDATION (or equivalent), minimum 8 hoursAdditional Requirements:Training in ITIL v4 or later, minimum 24 hoursWhat We Offer:Salary: R$ 1,597.87Benefits: Meal voucher, transportation voucher, Sesc partnership, life insuranceNumber of positions: 4Location: Águas Lindas de Goiás, GOContract type: Full-time, CLTWork hours: Full dayHierarchical level: OperationalMinimum Education: Technical CourseValued Experience: 3 to 5 yearsSeniority LevelMid-Senior LevelEmployment TypeFull-timeJob FunctionInformation TechnologyIndustriesIT Services and IT Consulting
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