About InComm is no longer relevant to this new role. With over 30 years of experience in the payments industry, we are pioneers in gift cards with two-thirds of the global market share. Our mission is to revolutionize commerce through innovative payment technologies for retailers and consumers. Job Summary The Software Release Manager II will lead cross-functional teams throughout the software development lifecycle to ensure quality and timeliness of releases. This role monitors and reports progress during release windows, identifies areas for improvement, and develops metrics to communicate release performance to leadership. Responsibilities * Plan and coordinate software releases to meet business objectives. * Collaborate with development, QA, operations, and change management teams to ensure readiness and quality. * Monitor and communicate release progress, identify risks, and escalate issues as needed. * Facilitate release meetings and maintain release calendars. * Review testing outcomes and work with QA to address defects and improvement opportunities. * Develop and maintain release documentation, including release notes and rollback plans. * Produce reports and metrics on release performance and communicate findings to leadership. * Ensure compliance with best practices. Requirements * Bachelor's degree in Computer Science, Information Technology, or related field preferred. * 4+ years of experience in release coordination, change management, or related IT governance roles. * Familiarity with SDLC processes and testing practices. * Strong organizational and communication skills; ability to manage multiple priorities. * Experience with tools such as JIRA, Confluence, ServiceNow, or similar for tracking and documentation. Knowledge, Skills & Abilities * Ability to collaborate effectively across technical and business teams. * Understanding of release governance, risk management, and quality assurance principles. * Analytical skills to interpret metrics and identify process improvements. Benefits $340 home office allowance $1,150 meal/food allowance (VR/VA) 10% annual bonus Sul América health/dental plan Life insurance Hardware provided 100% remote Educational support Apply today and help us deliver seamless, high-quality software releases that power global commerce. Key Responsibilities: