GSP Services provides customer-centric high-touch, high-value operational support for fast-moving technology companies. A first mover in the IoT/Helium/Hotspot/Blockchain space, we developed some of the first processes to support Helium data mining devices in the areas of: order verification, geo-location optimization, accelerated activations, crypto currency mining optimization, off-line to on-line, troubleshooting, help desk, and voice of the customer. Spun out of a global B2B consulting firm, we offer a flexible, adaptable, and scalable solution, breaking the mold of traditional rigid customer support models. GSP Services puts the customer back in customer support, helping companies go-to-market in web 2.0 business models and prepare to launch web 3.0 platforms.
The Role
The Market Researcher will participate in market research projects including project design, secondary research, primary research (qualitative and quantitative), field work research logistics, including surveys, in-depth interviews, focus groups and other data gathering strategies, and data analysis and reporting.
Main duties include primary and secondary research and desk analysis, competitor profiling, market sizing, and market attractiveness analysis. Also, support implementation of market research collected form a range of qualitative and quantitative sources. This includes survey and discussion guide development, targeting, recruiting, interviewing, natural language analysis, strategic analysis, and reporting.
The entry level of this position to be determined by the experience and qualifications of the candidate. There is the possibility of full-time employment.
Secondary research and desk analysis
Conducting secondary research and desk analysis relevant to go-to-market and marketing strategies.
Analyzing published market data and statistics
Assessing future trends
Conduct competitive/industry/market trend research in specific segments, markets, and delivery modes using appropriate specialized data sources.
Respondent targeting and recruiting
Contact a list of contacts for a specific research project according to screening criteria
Identifying and targeting key decision-makers
Recruiting decision-makers to participate as respondents in the survey or project.
Contact businesses or employees by telephone and asks screening questions
Schedule and achieve the largest number of effective interviews
Gather, analyze and report market data
Support in the development of qualitative and/or quantitative research data gathering instruments
Transcribe interviews conducted from peers
Conduct natural language analysis of qualitative findings
Conduct strategic analysis
Ideal Profile
Education
Bachelors 4-year degree in business, marketing, market research, industrial engineering or related fields
Experience
Preferred 2+ years related experienceStrong computer and research skills and adept at conducting internet research
Personality, enthusiasm, and communication skills
Business acumen
Proven problem solver and critical thinker
Strong attention to detail
Possess self-motivation to achieve and exceed goals.
Multitasking
Team player
Business English fluency
What's on Offer?
Work in a company with a solid track record of performance
Leadership Role
Fantastic work culture