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Bilingual receptionist

Alvorada (RS)
CatalyzeX
Anunciada dia 29 abril
Descrição

Company DescriptionCatalyzeX is a leading outsourcing partner specializing in delivering cost-effective, highly efficient labor solutions for businesses across various industries. We help companies grow by delivering top-tier talent and support.Role DescriptionWe are seeking a highly professional and empathetic Paralegal Receptionistto support a legal team remotely. The ideal candidate will be fluent inSpanish and English, withPortuguese as a strong preference, and will serve as the first point of contact for clients, ensuring a smooth intake and client communication experience.Key Responsibilities Answer and route high volumes of incoming calls in Spanish and English with professionalism and empathy Take detailed messages and leave accurate notes for attorney/client callbacks Manage front desk operations, including greeting walk-ins and handling inquiries Provide support during high-traffic periods and maintain a calm, composed demeanor with frustrated or emotional clients (usually during the intake process). Collaborate with legal assistants and attorneys to ensure timely follow-ups Assist with administrative duties such as fax assignments and scheduling meetings Coordinate with colleagues to ensure coverage at the front desk Maintain confidentiality and professionalism in all interactionsQualifications Strong American accent with excellent English communication skills (spoken and written) Bilingual (Spanish and English) is required; Portuguese proficiency is preferred Candidates with trilingual proficiency (Spanish, English, and Portuguese)are highly encouraged to apply Must be based in Brazil, Colombia, or anywhere in Latin America Knowledge of legal procedures, case management, and document handling is a plus Exceptional organizational and multitasking abilities Proficiency with legal case management software is a plus Ability to thrive both independently and as part of a collaborative team in a fast-paced environment Background in workers' compensation required Background in personal injury law is a plusCompensation:$6 to $7 per hour (Negotiable DOE)Working Hours:Eastern or Pacific Time ZoneIf you're ready to make a meaningful impact and become a key member of our team, we'd love to hear from you .Apply Here:https://www.careers-page.com/brolly-labs/job/L6746WXW

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