The Position: Webmaster
You will be joining our Gov Sites team, reporting directly to the Webmaster Team Lead. As
Webmaster at SDL, you will be responsible for:
Onboarding new municipal website clients under the direction of your team lead
Strategically migrating and laying out a large volume of content and documents
Completing website content updates for managed sites
Proactively reviewing websites for discrepancies or better methods to display information
Resizing images, converting PDF documents, and following best practices for site content updates
Installing and testing Joomla updates
Assisting with the training of clients
Providing ongoing support and maintenance for your accounts
What You Bring:
5+ years of experience in support, client relations, account management, or roles
directly working with customers.
Strong written and verbal communication skills
Attention to detail
Ability to take direction
Ability to multitask
Accountability
A willingness to learn new skills and processes
What Makes You Stand Out:
Experience in the Saa S industry, particularly in providing solutions to local governments.
Prior startup experience.
Municipal webmaster experience
An understanding of local government
Experience with Joomla! CMS
Experience with c Panel, WHM, Freshdesk, Google Workspace, Clickup, and Adobe Creative Suite
Familiarity with PHP, HTML, and CSS
Understanding of Linux server configuration