Job Title
Scrum Master – Salesforce Commerce Cloud (SFCC)
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Description
We are seeking an experienced Scrum Master to lead Agile delivery for Salesforce Commerce Cloud (SFCC) teams. This role focuses on facilitating Agile ceremonies, removing impediments, driving continuous improvement and ensuring high-quality predictable delivery across SFCC implementation and ongoing support initiatives.
Focusing Areas
1. Facilitating Agile ceremonies such as daily stand-ups sprint planning backlog refinement reviews/demos retrospectives partnering with Product Owners to prioritize backlogs refine user stories define sprint goals tracking sprint health capacity velocity burndown/burnup managing scope identifying and removing impediments dependencies environments test data approvals coordinating cross-team dependencies SFCC integrations OMS payments SEO/content analytics promoting flow efficiency by limiting WIP reducing blockers providing clear timely status reporting velocity trends sprint summaries risks mitigations facilitating effective demos showcasing business value gathering early feedback ensuring alignment governance security compliance PCI accessibility change management coaching teams stakeholders Agile Scrum best practices facilitating retrospectives measurable outcomes follow-through fostering culture psychological safety accountability outcome-driven delivery managing SFCC B2C implementation migration enhancement projects end-to-end defining scope objectives timelines deliverables aligned business goals developing project plans budgets resource allocation strategies monitoring progress managing risks ensuring quality timeline adherence collaborating developers architects QA UX/UI teams third-party vendors ensuring SFCC best practices development integrations understanding SFCC B2C architecture APIs OCAPI SCAPI supporting integrations payment gateways OMS CRM enterprise systems working Business Manager configurations as needed *