Project Overview:
Luxoft is partnering with a fintech to bring Open Banking to the North American market. This collaboration aims to facilitate seamless transactions across various financial institutions within the region.
Key Responsibilities:
* Manage day-to-day operations of the Open Banking SaaS solution.
* Provide technical guidance and support to clients on Open Banking workflows.
* Collaborate with development teams to ensure smooth platform operation.
* Participate in application support and resolve customer issues efficiently.
Essential Skills and Qualifications:
* 7+ years of experience supporting production environments for financial services institutions.
* 2+ years of experience supporting AWS cloud environments.
* Working knowledge of FDX/REST APIs, data sharing, and consent workflows.
* Proven track record of leading support teams and managing SLA/KPI frameworks.
* Experience with ITIL processes, particularly change, release, and incident management.
Nice-to-Have Skills:
* Open Banking expertise.
* Proficiency in French language (B2 or above).