ServiceNow Technical Expert Role Overview: * This is a pivotal role in building and evolving ServiceNow as the "IT ERP" for our IT organization. * The incumbent will take hands-on architectural decisions, guide and supervise external partners in development and application management, and directly contribute to configuration, development, and administration of ServiceNow. Key Responsibilities: 1. • Make hands-on architectural decisions for ServiceNow configuration and development. 2. • Guide and supervise external partners responsible for ServiceNow development of and application management. 3. •Perform