**Job Description:**
We are seeking a highly skilled project manager to join our team. As an Associate on our Client Service team, you will play a key role in ensuring clients' interpretation and market research needs are met with precision and efficiency.
You will be responsible for managing multiple projects per day, working with clients via email, phone, or WeChat to understand their needs, and identifying colleagues to assist based on the relevant time zones or regions for the project.
Key Responsibilities:
* Project management: You will oversee the scoping, matchmaking, and execution of projects to ensure they meet clients' expectations.
* Client communication: You will communicate regularly with clients to ensure their needs are met and provide excellent client service skills.
* Ad-hoc recruitment: You will recruit specialized language professionals as needed to support projects.
**Required Skills and Qualifications:**
* Bachelor's degree in a related field.
* Fluency in English is required, fluency in an additional language is a bonus.
* Experience with Salesforce or similar CRM systems.
* Excellent written and verbal communication and client service skills.
* Strong organizational and multitasking abilities.
* Ability to work under pressure in a fast-paced environment.
* Goal-oriented, driven, and highly motivated to succeed & take on challenges.
**Benefits:**
* Salary commensurate with experience.
* Paid time off.
* Health insurance.
* Annual allowance for professional development expenses.
**Other Opportunities:**
Weekends and overnights shifts are available with a commensurate increase in compensation.