Overview
About This Critical Role: Are you passionate about financial markets and client success? We're looking for a dedicated Client Account Manager to serve as the guardian of our clients' trading operations. This hands-on position puts you at the center of daily trading activities, ensuring our algorithmic systems perform flawlessly for every client.
Responsibilities
Market Open Preparation (Pre-9:30 AM EST): Execute morning startup procedures across all client VPS environments; Verify trading account connectivity and algorithm activation; Document market conditions and system status in real-time tracking sheets; Ensure clients are positioned for optimal trading from market open.
Active Market Monitoring: Conduct hourly wellness checks on all client accounts; Proactively identify and resolve connectivity or performance issues; Maintain constant vigilance over algorithmic trading performance; Provide immediate troubleshooting and escalation when needed.
End-of-Day Excellence: Execute proper market close procedures for all accounts; Generate personalized daily performance reports for each client; Deliver professional updates via Discord summarizing trading results; Prepare systems for the next trading session.
Location
We are specifically seeking candidates based in Colombia, Argentina, Costa Rica, Brazil, and Mexico. If you're located in Latin America and have availability during U.S. market hours, we encourage you to apply.
Ideal Candidate Profile
Core Requirements: Professional-grade internet connection and reliable computer setup; Availability during U.S. market hours (9:30 AM – 4:00 PM EST); Exceptional attention to detail with zero-tolerance for errors; Strong written communication skills for client reporting; Ability to work independently while maintaining high standards.
Valuable Assets: Experience with VPS environments or remote desktop management; Knowledge of NinjaTrader or similar trading platforms; Background in financial markets or trading operations; Previous client-facing or account management experience.
What We Offer
Market-Hours Focus: Work during active trading hours with evenings free
Client Impact: Directly contribute to client success and satisfaction
Professional Development: Gain deep experience in algorithmic trading operations
Comprehensive Support: Complete training program with ongoing mentorship
Competitive Package: $2,500/month with performance-based growth opportunities
Remote Flexibility: Work from anywhere with reliable internet
How to Apply
Ready to Make an Impact? If you're detail-oriented, technically capable, and excited about playing a crucial role in our clients' trading success, we want to hear from you. Join our team and help shape the future of algorithmic trading at Vincere Trading. Please make a 5 minute loom video going over your trading and Client Account Management experience and why you would be a good fit for this role, and email it to: ******.
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