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Project coordinator

Niterói
Kongsberg
Projectista
Anunciada dia 29 setembro
Descrição

Kongsberg Maritime, a subsidiary of KONGSBERG, is a global marine technology company, providing innovative and reliable technology solutions for all marine industry sectors including merchant, offshore, subsea and naval. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 34 countries. Kongsberg Maritime is a market leader in systems for positioning, surveying, navigation and automation. Important markets include countries with significant offshore and shipyard industries. We are determined to provide our customers with innovative and reliable marine electronics that ensure optimal operation at sea.At KONGSBERG, we believe in tackling challenging problems and delivering extreme performance for extreme conditions. We do that through excellent products and services developed for delivering the greatest benefits to our customers.KONGSBERG – Protechting People & PlanetFor inspiration and more info watch this video and visit: Kongsberg websiteAn exciting opportunity has arisen as Project Coordinator, reporting to the Customer Support department - Operations Manager. In this role, you will be responsible for responding to customers and allocating the proper service engineer for larger in-depth projects and multi dept services. Aiding and supporting the customers.The Project Coordinator is the "go-to" person for all project related needs from both internal and external customers. All customers will receive timely and accurate responses. This position requires vast customer support skills as it requires frequent contacts with customers and sister companies/headquarters. This Project Coordinator will work with the Spare part and Service support team to accurately fill customer needs.Key Accountabilities:.Provide inputs to fixed-price projects to Customer Support department during quoting phase (manning, tools, requirements, exclusions, project specificsProvide inputs to the Procurement Team related to subcontractor workforce during quoting phase (manning, tools, requirements)Participate in Customer meetings when needed for resource planning scopes with AMS/PM/Sales managers, communicate with the customer during the service and assist with answering doubts. This includes meetings during dockings to follow-up the agreed work scope.Main responsible for personnel logistics including subcontractors' when applicableTake part in KM Brazil 24-hour emergency support and KM Brazil service desk emails outside of normal business hours.Responsible for Work orders and Service appointments for project related service orders.Check the Project expenses report and send to Dept Leader for final Management approval.Responsible to revise the final value of the subcontractor invoice, compare with the original quotation, validate it and send for final Management approval.Responsible for assigned CRM queues and e-mail routing when requiredParticipate in routine meetings for sharing resources regionallyCommunicate with the customer before and during the service and assist with all questions related to engineer scheduling and job specificsQualifications and Experience:Knowledge of KM Worldwide organizations, products, deliveries, and customers.Experience with Windows based ERP system is a plusTechnical expertise is a plusKnowledge of operating a PC and working with Microsoft OfficeKnowledge of Microsoft ProjectGood English written and verbal communication with both internal and external customersHigh level of customer service skillsYou are able to:Committed and reliableAbility to manage time and meet required deadlinesAbility to be self-sufficientPositive attitude and ability to work well with othersKONGSBERG is an equal opportunity employer. With us, you will be offered a competitive salary and benefit packages with good development opportunities in an international environment. We offer an inspiring and safe work-environment and the possibility to work with sustainable and exciting solutions for the future.Work Location: Niterói Office, RJClosing date by September, 12th, 2025.

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