Job Description:
The Account Manager is responsible for overseeing the success of client campaigns by developing strategic media plans, conducting targeted outreach, and maintaining regular communication with both clients and media contacts.
This role ensures client visibility across various platforms while contributing to broader brand awareness and engagement. The ideal candidate will be a key relationship builder and storyteller who drives results by connecting the right narrative to the right outlet.
Responsibilities:
* Develop and execute customized PR strategies tailored to each client
* Serve as the primary point of contact for assigned clients
* Build, grow, and create new client relationships
* Conduct media research and build targeted media lists
* Secure, filter, and respond to media opportunities
* Schedule and coordinate media interviews, ensuring all logistics are handled
* Follow up with media contacts to confirm placements and coverage timelines
* Monitor coverage through Google Alerts and track mentions or product features
* Facilitate writing projects with the team in alignment with client goals and deliverables
* Monitor news trends and identify timely angles for client exposure
* Provide daily client updates and maintain consistent communication
* Prepare and send biweekly and monthly reports and lookbooks
* Maintain updated media trackers to record media coverage and interview status
Results:
* Meet or exceed the expected number of interviews or media features
* Clients receive timely and proactive communication on campaign progress
* Media placements align with client goals, increase brand visibility, and credibility
* Clients recognize value from their engagement with the organization
* Accurate and updated documentation of all PR activities and client deliverables
Requirements:
* 40 hours plus per week to meet client needs
* Proven experience or education in public relations or a related communications field
* Excellent written and verbal communication skills
* Strong organizational and time management abilities
* Proficient in Google Suite, Gmail, and media monitoring tools
* Creative and strategic thinker with a proactive mindset
* Comfortable working in a fast-paced, remote-first team environment
* Personable and professional in client and media interactions
* Able to manage multiple accounts, priorities, and deadlines simultaneously
* High level of self-accountability and commitment to delivering results
Remuneration & Rewards:
* Access to internal and external learning opportunities
* Ongoing performance reviews and career development guidance
* Clear advancement plan based on both role progression and financial growth
* Access to a curated library of on-demand professional development content