As a Video Engineer, you will be responsible for providing technical assistance and troubleshooting services related to video delivery on various platform apps.
You will analyze root causes of issues and resolve service tickets in accordance with standard operating procedures. Additionally, you will build custom Python scripts to simulate app launch, login, and playback behavior.
Triage complex issues across multiple applications responsible for video delivery, set up dashboards, and configure alerts to monitor the health of the ecosystem.
Key responsibilities include:
* Technical assistance and issue spotting
* Root cause analysis and service ticket resolution
* Custom Python scripting
* Triage of complex issues
* Dashboards setup and alert configuration
About this role
This is an exciting opportunity to join our team as a Video Engineer, where you will play a crucial role in ensuring the smooth delivery of video content across various platforms.
Requirements
To succeed in this position, you will need:
* Strong technical skills, particularly in Python programming
* Excellent analytical and problem-solving abilities
* Ability to work independently and as part of a team
* Good communication and interpersonal skills
What we offer
We provide a comprehensive benefits package, including competitive salary, paid time off, and opportunities for professional growth and development.