Job Description: Consultant Job Summary: - Location: Sao Paulo - Project role: Consultant - Qualification: B-Tech - Experience: 4.5-8 Years - Skills: Program Management - No. of positions: 1 To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. - To provide support for on call escalations orL3 level support and doing incident and problem management - Work on value adding activ