Job Description
Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Career Area
Supply Chain and Logistics
Job Description Summary
Responsible for ensuring the efficiency of Caterpillar’s export operations (documents and customs brokerage) for parts and components, delivering high performance, driving continuous improvement through innovative solutions, and ensuring compliance with local and global processes, programs and legislation.
What You Will Do
Process export operations for parts and components from Caterpillar plants in Brazil;
Monitor and support the customs clearance process with the customs broker;
Issue export documentation, request international freight quotations, and prepare Debit Memos;
Execute and track the export process from invoicing to arrival abroad, ensuring accuracy, speed, and cost efficiency, and guarantee proper data entry in all involved systems;
Ensure compliance with customs regulations, special regimes (Special Deposit, RECOF, Temporary Export, Drawback, etc.), corporate and global compliance programs (US Export Controls, Customs Compliance, etc.), and supply chain security programs (CTPAT, OEA, etc.);
Support / coordinate governance activities for OEA (Security) and Risk Management;
Maintain contact with logistics and system service providers;
Lead and actively participate in projects and continuous improvement initiatives;
Report and analyze departmental performance indicators;
Act as the focal point for internal and external customer support;
Validate and approve invoices from service providers;
Support internal and external audits related to export operations;
Maintain accurate and organized physical and digital records.
What You Will Have
Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems
Effective Communications: Demonstrates mastery of effective communication principles, tools, and techniques to clearly convey and interpret ideas, information, and needs. Builds strong interpersonal relationships by fostering alignment and collaboration with internal teams and external partners to achieve shared goals.
Flexibility and Adaptability: Knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change.
Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
Planning and Organizing: Knowledge of the process of planning and arranging tasks and resources; ability to plan and organize both time and resources to get things completed while structuring and maintaining work in a systematic and highly methodical way
Basic Requirements
Bachelor’s degree, preferably in International Trade, International Business/Relations, Administration, Economics, or Logistics.
Pre-advanced English
Intermediate level in Power BI and Microsoft Office 365
Minimum of 2 years of experience in international trade, supply chain operations, logistics or freight forwarding.
Top Candidates Will Also Have
Experience in export processes and supply chain security programs (OEA, CTPAT);
Advanced Microsoft Office skills, as well as advanced Power Apps and Power BI;
Advanced English;
Knowledge of the Piracicaba Parts Distribution Center(CDP) systems
Note: This position requires the candidate to work on-site five days a week.
Some of the offered benefits*
Medical plan
Dental plan
Medicines reimbursement
Wellhub
Psychological, Legal, Social and Finance Support Program
Private pension plan
Profit share
Christmas basket
Transportation
Life and personal insurance
Extended maternity and paternity leave
Employee resources group (Young Professional, Women in Networking, LAMBDA (LGBTQIA+), Latin Group and Active in Sport
Caterpillar reserves the right to change or modify benefits at any time, subject prior notice and in compliance with legal requirements. Benefit elegibility may vary by position and location.
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
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