Job Description
We are seeking a detail-oriented individual to join our team in evolving our fraud case intake and resolution platform. This crucial tool streamlines fraud signals across departments and improves operational workflows.
As an intern, you will assist with intake, tagging, and triage of fraud-related case submissions. You will also document return materials processes for traceability and evidence handling, support creation and refinement of SOPs for fraud and marketing workflows, collaborate with Fraud Ops, Decision Science, and Technical teams to align platform inputs, participate in testing and feedback for new platform features, and help draft reports and identify opportunities for automation and process improvement.
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Required Skills
* You must be currently pursuing a degree in Business, Analytics, Finance, Information Systems, Criminal Justice, or a related field (penultimate or final year).
* Strong academic performance and attention to detail are required.
* Passion for structured processes and operational efficiency is essential.
* Comfortable working across tools like Jira, Confluence, and Excel.
* Curious about fraud prevention, financial crimes, and enterprise automation.
* Proactive communicator with strong English skills (written and verbal).
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About the Role
This internship offers real-world experience, mentorship, and growth opportunities. It's part of our Brazil Internship Program designed for students eager to make an impact in a global company.