Job Title: IT Infrastructure Specialist
We are seeking a highly skilled and motivated IT Infrastructure Specialist to join our team.
About the Role
The successful candidate will be responsible for installing, configuring, and maintaining computer hardware, software, systems, and networks for all employees. This includes providing timely troubleshooting and resolution for Windows, macOS, and mobile devices.
Key Responsibilities
* Manage user accounts, permissions, and access controls across various SaaS platforms.
* Support the deployment and integration of new productivity and collaboration tools.
* Monitor and maintain endpoint security, including antivirus, firewalls, VPNs, and multi-factor authentication.
* Assist with cloud infrastructure management, data backup, and disaster recovery planning.
* Conduct regular software updates, security patching, and vulnerability assessments.
* Document processes, create user guides, and train staff on new technologies and best practices.
* Collaborate with leadership to evaluate and implement new tools that enhance productivity and security.
This role requires excellent interpersonal and communication skills, as well as strong troubleshooting and diagnostic skills. A bachelor's degree in Information Technology or a related field is preferred.
We offer a comprehensive benefits package and opportunities for professional growth and development.