The Regional Sales Manager serves as a primary corporate representative responsible for the sale of assigned products and services within specific market segments and/or specified geographic areas.
Responsible for meeting planned sales volumes, market penetration and profitability objectives.
Develops and maintains customer accounts, implements sales strategies, presents new concepts, and ensures optimal sales service.
This position requires that the individual maintain the integrity of the Company's reputation by assuring the requests of the Customer are executed in a timely fashion while maintaining the Company's best interest and financial goals.
The Sales Manager is expected to understand and relay technical information to the customer.
Specific Accountabilities
- In conjunction with the Sales Director and the Segment Business Developer, determines sales territory strategy and qualifies potential prospects.
- Has working / product knowledge on engine lines.
- Conducts sales calls, prepares and performs product delivery presentations, provides product support, and performs other sales and marketing functions as needed.
Coordinates sales effort with the segment/sector team and relevant BU personnel.
- Establishes, maintains and develops business relationships with customers and potential customers to optimize customer base profit.
- Provides feedback to Operations and the segment/sector team to assist with qualification of customer needs and the organization's ability to serve those needs.
- Coordinates and manages the relationship between the organization and the approved intermediary of the company as required; owns Sales Intermediary selection, negotiation, and agreements.
Responsible for developing the skills of and keeping the intermediary up-to-date on technical matters and corporate policy.
- Completes induction information for each customer transaction in conjunction with Customer Service Representatives and Customer Program Representatives as assigned.
- Responds promptly to inquiries and provides proposals or options for service and/or sales required to meet customers' needs.
Expedites the resolution of customer problems/complaints.
- Maintains the Customer Relationship Management (CRM) or Sales Force Dot Com (SFDC) database.
- Attends industry trade shows, sales meetings, marketing workshops and other special events as required.
Hosts and coordinates customer visits.
- Provides management with oral and written reports on customer needs, concerns, interests, market situation, competitive activities and potential for new products and/or services.
- Contributes to the development of strategic business plans and marketing initiatives and to the preparation of sales forecasts, budgets, quotes and other projections.
- Responsible for observing all applicable safety requirements and reporting immediately any unsafe practices/conditions.
- Carries out special projects as assigned.
Technical Requirements
- Minimum of 5 year experience in the aerospace industry with preferences given to those who have experience with CFM56, AE3007, APUs, PT6A, JT15D and PW100.
- Team player with work experience in Sales, Field Service and/or Customer Support.
- Excellent interpersonal and communication skills in a multicultural environment.
- Ability to work flexible hours.
- Ability to develop good working relationships with customers and OEMs.
- Capable of working independently and generating sales.
- Self-motivated and accountable.
Working Environment
- Extensive traveling to customer sites and our business units.
- This intent for this position is to cover South America, but other territories may be assigned as customer relationships are managed and developed.