HCLTech is a global technology company, delivering industry-leading capabilities centered around digital, engineering, cloud and AI.
We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services.
* The Dynamics 365 (CE and F&O) Engineer will be responsible for the creation of a technology framework and providing technical leadership in support of customer initiatives in cloud computing and automation.
* Lead technical teams to achieve cloud transformation goal. Coach members of the team, drive solutions forward and be able to take a pragmatic approach to ensure success in challenging environments.
Key Responsibilities:
1. Solution Design and Engineering: Assist with the system design and engineering the solution using Microsoft CRM, Azure Features and .net technologies
2. Requirement Gathering: Interact with business users to understand and document the business requirements.
3. Proof of Concept: Perform the POC for the new business requirements and work closely with business to convert the POC to working model.
4. Process Development: Creation of process flows, system tasks for the requirements and customize and configuration of Microsoft CRM application as per the designed artifacts.
5. Project Management: Project Engineer for the development and enhancement of the Microsoft CRM application and provides oversight to other developers in the team and review their deliverables.
6. Troubleshooting: Support the Quality Assurance team during the testing process and assist with defect fixes by correcting the Microsoft CRM code
7. System Support: Support the production system and analyze/resolve the business-critical issues within the SLA timeline.
8. Technology Evaluation: Evaluate the tools and technologies in market which will improve the business process and benefit customer.
9. Patch Management: Manage dynamics patch releases and wave release planning to main system up to date.
10. Environment Management: Create and manage dynamics sandbox/production environments in power platform based on project needs.
11. Implementation Review: Review the implementation design/architect proposed by implementation team and provide recommendations to ensure the best practice guidelines are followed for Dynamics 365.
12. Release Planning: Plan and support Dynamics 365 releases with multiple divisions and apply the changes.
13. DevOps Pipeline: Build DevOps pipelines to promote Dynamics customizations to ALM environments and configure them with various stage-based approvals.
14. System Configuration: Configure and manage the integrated systems with D365 and Azure integrations
15. Best Practice Implementation: Ensure to implement best practices of D365 and define governance for Power platform system.
16. Mentorship: Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members.