Job Summary
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We are seeking a skilled Video Engineer to join our team. The ideal candidate will have a strong background in video delivery and technical assistance, with experience in analyzing root cause and fixing service tickets.
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The successful candidate will have excellent problem-solving skills, with the ability to triage complex issues across various applications responsible for video delivery. They will also be proficient in Python scripting, with the ability to build custom scripts to simulate app launch, login, and playback behavior.
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Key Responsibilities:
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* Provide technical assistance and spot issues related to video delivery on various platform apps
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* Analyze root cause and fix service tickets as per standard operating procedures
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* Build custom Python scripts to simulate app launch, login, and playback behavior
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* Triage complex issues across various applications responsible for video delivery
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* Setup dashboards and configure alerts to monitor the health of the ecosystem
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Requirements
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To be successful in this role, you will need:
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* Strong background in video delivery and technical assistance
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* Excellent problem-solving skills
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* Proficiency in Python scripting
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* Ability to analyze root cause and fix service tickets
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* Experience in building custom scripts to simulate app launch, login, and playback behavior
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* Ability to triage complex issues across various applications responsible for video delivery
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* Ability to setup dashboards and configure alerts to monitor the health of the ecosystem
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Benefits
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This role offers a range of benefits, including:
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* A competitive salary
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* A comprehensive benefits package
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* Ongoing training and development opportunities
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* A collaborative and dynamic work environment
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About Us
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We are a leading provider of video delivery solutions, with a reputation for excellence and innovation. Our team is dedicated to providing the highest level of service to our clients, and we are committed to helping them achieve their goals.
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