Cross-Border Transaction Specialist
As a key member of our globally distributed team, you will play a pivotal role in scaling our business through strategic relationships with customers.
* We are seeking an Account Manager to own overall customer relationships, identifying key stakeholders and building lasting connections.
About the Role:
Main Responsibilities
* Enable seamless communication to maintain existing revenue and identify new growth opportunities with customers in support of the Sales team.
* Act as the primary point of contact for customer inquiries, addressing any issues or concerns in a timely and effective manner.
* Be a champion for our customers and work with internal teams to translate customer feedback into actionable product insights.
* Monitor client engagement and utilization of Conduit's services, identifying opportunities for upselling and cross-selling.
About You:
Requirements
* 3+ years of experience in Account Management, Sales, or related customer-facing positions within rapidly growing startups.
* A genuine commitment to understanding and exceeding customer needs, consistently prioritizing their satisfaction and success.
* Demonstrable track record of high performance and success.
* Strong communication and presentation skills.
* Ability to think strategically, problem-solve, and effectively prioritize work and initiatives in fast-paced environments.
Become a trusted advisor for our clients and drive their success by leveraging your expertise and passion for delivering exceptional results.