Job Summary:
We are seeking a skilled Video Delivery Specialist to join our team. The ideal candidate will have expertise in video delivery, technical assistance, and issue spotting.
About the Role:
* Analyse root cause and fix service tickets as per standard operating procedures
* Build Custom Python Scripts to simulate app Launch, Login, and Playback Behavior
* Triage Complex issues across the various applications responsible for Video Delivery
* Setup Dashboards and Configure Alerts to Monitor the Health of the Ecosystem
Key Responsibilities:
* Provide technical assistance and spot issues related to Video Delivery on Various Platform apps
* Develop and maintain Custom Python Scripts to automate tasks
* Monitor and troubleshoot Video Delivery issues
* Collaborate with cross-functional teams to resolve complex issues
Requirements:
* Strong understanding of video delivery technologies and protocols
* Expertise in Python scripting and automation
* Excellent analytical and problem-solving skills
* Ability to work independently and collaboratively in a team environment
Benefits:
* Ongoing training and professional development opportunities
* Competitive salary and benefits package
* Opportunities for career growth and advancement