About This Role
We are seeking a highly skilled Community Manager to lead our online community and foster a welcoming environment for users.
* Community Leadership: As a Community Manager, you will be responsible for leading daily interactions on various platforms, including Reddit, Discord, and X. Your primary goal will be to start conversations, reply thoughtfully, maintain guidelines, and nurture a positive community atmosphere.
* Engagement Initiatives: Organize recurring events such as AMAs (Ask Me Anything), Q&As, user features, and community challenges to boost engagement and community spirit.
* Community Insights: Identify user sentiment trends, gather feedback, and proactively share actionable insights with relevant teams to drive product development and improvement.
* Moderation & Empathy: Uphold community standards by moderating conversations, removing spam, managing conflict, and resolving situations with empathy.
* Metrics & Growth: Track community health metrics, such as active users, retention, and engagement, and suggest strategic improvements to enhance overall community performance.
* Platform Expertise: Leverage moderation tools, bots, roles, and automations within Reddit and Discord to provide an exceptional user experience.
Requirements & Qualifications
We are looking for a candidate with the following skills and qualifications:
* At least 1–2 years of experience managing or moderating active communities.
* Strong writing and communication skills to engage and nurture active, text-based communities.
* In-depth knowledge of Reddit and Discord moderation tools, bots, and features.
* Empathy, diplomacy, and the ability to foster trust in a community environment.
* Organized, proactive, and comfortable working remotely with a startup mindset.
* Fluent in English (written & spoken).
Benefits & Perks
We offer a comprehensive compensation package that includes:
* Monthly Pay: A competitive salary of $1,000 USD/month.
* Healthcare Stipend: Support to cover medical or insurance needs.
* Unlimited PTO: Flexible vacation policy allowing for work-life balance.
* Stock Options: Opportunity to share directly in our growth.
* 100% Remote: Work from anywhere comfortably.
* Professional Development: Mentorship, autonomy, and direct impact in a high-growth startup.