Overview
Shippo is the shipping layer of the internet and one of the core building blocks of e‑commerce. Our mission is to make merchants successful through world‑class shipping. With our products and solutions, we level the playing field by providing customers with best‑in‑class shipping, automation, and global carrier access via a single API and dashboard.
Responsibilities
* First 90 days: get oriented, ship value, and become familiar with our data stack.
* Own fast, accurate Google Sheets analyses and reports for carrier ops requests (e.g., data pulls, pivots, VLOOKUP/XLOOKUP, SUMIFS).
* Partner with Carrier Ops, Partnerships, Finance, and Data to triage and quantify billing variances; share findings with stakeholders.
* Document inputs, queries/logic, and outputs; keep stakeholders updated with concise asynchronous communication.
* Start learning SQL queries/Databricks notebooks (no pressure to write complex SQL yet).
* Months 3–12: broaden scope, own problems, and provide strategic analysis supporting our XMS strategy (partner pipeline sizing, revenue/label volume opportunities, cohort and conversion analysis, playbook experiments).
* Build lightweight dashboards/trackers in Sheets or Looker for team reuse.
* Help operationalize GTM projects: draft SOPs/playbooks/templates, coordinate cross‑functional tasks, and close loops with clear follow‑ups.
Qualifications
* 1–3 years in an analytical role (consulting, business ops, finance/FP&A, revenue ops, product analytics, or similar).
* Google Sheets power user: pivots, lookups, array formulas, SUMIFS/COUNTIFS, filters, cleaning/joining, fast navigation.
* Evidence of basic financial/analytical modeling and business‑case writing.
* Strong written and verbal communication: ask clarifying questions, state assumptions, keep partners in the loop.
* You're not afraid to ask the "dumb question."
* Comfortable with context switching and working cross‑functionally in a remote environment.
Nice‑to‑haves
* SQL comfort (reading/editing simple SELECT/JOIN/WHERE) and curiosity to learn more; experience with Databricks/Looker is a plus.
* Experience building simple GTM SOPs/playbooks or setting up lightweight reporting.
* E‑commerce/logistics familiarity is optional—no prior carrier background required.
Benefits & Compensation
* Medical, dental, and vision coverage for you and your dependents.
* Pets coverage available.
* Flexible PTO and work‑arrangement policy.
* Two 1‑week company shutdowns (summer and winter) to rest and recharge.
* Three VTO days for ShippoCares volunteering events.
* Charity donation match up to $100.
* Fun team events outside of work hours (happy hours, escape rooms, hikes, etc.).
Additional Information
Remote‑first program: roles can be based anywhere in the US (except Delaware, Nevada, Ohio, Oregon, Hawaii, New Mexico, and West Virginia) and can be based internationally. For US and Ireland, employment contracts are powered by Remote.com. All qualified individuals are encouraged to apply. If you need assistance or a reasonable accommodation during the application process, please contact us at the provided email.
Seniority level: Not Applicable. Employment type: Contract. Job function: Business Development and Sales. Industries: Software Development.
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