Senior Account Manager (E-commerce / TikTok Shop / Livestream) - Brazil onsite
Join a Fast-Growing Global E-commerce Company
LiveLab is a global e-commerce service provider under Tec-Do Group, helping brands grow through livestream commerce, digital marketing, and e-commerce operations.
We operate in 9 countries, including China, United States, Malaysia, Indonesia, Thailand, Vietnam, Japan, Mexico, and Brazil, and have served 80,000+ global clients.
Our clients include well-known international brands such as L’Oréal Group, Skechers, and Adidas.
At LiveLab, you will work closely with international brands and global teams, gaining hands-on experience in one of the fastest-growing industries: cross-border e-commerce and livestream commerce.
Your Role
As an Account Manager, you will manage client relationships and ensure successful delivery of e-commerce and livestream campaigns.
You will work closely with internal teams including livestream, advertising, content, and operations to help brands achieve strong e-commerce performance.
Key Responsibilities
Client Relationship Management
* Serve as the main contact person for international and local clients
* Build strong long-term client relationships
* Understand client goals and translate them into clear campaign strategies
Campaign & Project Management
* Manage e-commerce and livestream campaigns from planning to execution
* Coordinate internal teams including livestream hosts, content, advertising, and operations
* Ensure projects are delivered on time and with high quality
Performance Tracking
* Monitor TikTok shop performance, including GMV, influencer, traffic, and campaign results
* Provide performance analysis and optimization recommendations
Client Communication
* Provide regular campaign updates and reports to clients
* Manage client feedback and ensure smooth project execution
Requirements
* 2–5 years experience in e-commerce shop management, digital marketing, BTB influencer business, DTC management
* Have an in-depth understanding of Brazil culture, grasp the mindset of brands and e-commerce merchants regarding business operations and partnerships, and be capable of highly effective and efficient communication.
* Experience in TikTok Shop, e-commerce agencies, or digital marketing agencies is highly preferred
* Strong communication and client-facing skills
* Ability to manage multiple projects simultaneously
* Proactive, responsible, and results-driven
* Fluent English (required)
Preferred Background
Candidates with experience in the following areas are highly encouraged to apply:
* TikTok Shop / Livestream commerce
* Digital marketing agencies
* Influencer marketing
* Cross-border e-commerce
What We Offer
* Opportunity to work with international brands and global markets
* Fast-growing cross-border e-commerce industry exposure
* Young and dynamic working environment
* Clear career development opportunities