Job Opportunity
* We are seeking a highly skilled professional to design, develop, and maintain business intelligence dashboards and reports using advanced tools such as Power BI, Tableau, and Zendesk.
* The successful candidate will be responsible for analyzing large datasets to identify trends and areas for improvement.
* This role requires collaboration with stakeholders to define key performance indicators and metrics that align with organizational objectives.
* Ongoing optimization of Zendesk workflows and configurations is essential to improve efficiency and user experience.
* A strong support network will be provided to teams to maximize the platform's potential.
Essential Qualifications:
* Bachelor's degree in Data Analytics, Business Administration, Finance, or a related field.
* Proven experience in data analysis and business intelligence tools.
* Hands-on experience with Zendesk is required.
* A thorough understanding of financial metrics is necessary.
We Offer:
A dynamic work environment where your skills can thrive.
An opportunity to work with cutting-edge technologies and contribute to our team's success.