Job Overview
This is a senior-level position that requires managing delivery for key customers across all technological tracks.
* Main Responsibilities
* Ensure timely delivery of projects within scope and budget.
* Collaborate closely with customer stakeholders to understand project requirements.
* Lead teams across technologies, fostering a collaborative work environment.
* Implement quality control procedures to maintain high standards in delivery.
* Promote highest customer satisfaction by acknowledging their expectations.
* Evaluate and mitigate project risks effectively.
* Monitor service level agreements (SLAs) to avoid penalties.
Requirements
* A bachelor's or master's degree in computer science, information technology, or related field is required.
* Excellent communication and interpersonal skills are necessary to engage with customers, stakeholders, and cross-functional teams.
* Strong leadership and team management skills are essential.
* Familiarity with project management tools and methodologies such as Agile, Scrum, and ITIL is beneficial.