Key Responsibilities Include:
* Installing, Configuring, and Maintaining Computer Hardware, Software, Systems, and Networks for Employees.
* Serving as the First Point of Contact for Internal IT Support Requests, Providing Timely Troubleshooting and Resolution for Windows, macOS, and Mobile Devices.
Main Objectives:
* Ensuring System Uptime and Data Security Across All Platforms.
* Streamlining Processes Through Automation Tools and Cloud Infrastructure Management.
The Ideal Candidate Will Possess:
* Deep Knowledge of Computer Systems, Networks, Operating Systems (Windows, macOS, Linux), and Cloud Platforms (Google Workspace, Microsoft 365).
* Excellent Troubleshooting and Diagnostic Skills; Ability to Solve Problems Independently and Communicate Solutions Clearly.
About the Role:
* This Position Involves Collaborating with Leadership to Evaluate and Implement New Tools That Enhance Productivity and Security.
* Collaborative Work Environment: The Successful Applicant Will Be a Team Player Who Can Document Processes, Create User Guides, and Train Staff on New Technologies and Best Practices.