Service Delivery Lead
About the Role
* We are seeking an experienced Service Delivery Manager to lead our service operations.
Servicing Our Customers
We provide enterprise support and consulting for open-source analytics and data infrastructure platforms. Our customers rely on us to keep their systems fast, stable, and available. We work across multiple time zones (US, Brazil, Europe, India, Philippines), supporting 100+ customer environments with SLAs ranging from advisory support to 24/7 incident coverage.
Your Key Responsibilities: