We are seeking a highly skilled Business Technical Services Analyst to join our team. As part of our growth as a card processor, we need someone with relevant experience in client-facing roles and PL/SQL to help us deliver exceptional service.
This role involves establishing positive relationships with clients, understanding their business objectives, and providing expert support. You will be responsible for evaluating client requirements, guiding them towards standard solutions, and converting their needs into technical specifications.
You will also participate in release management, ensuring that code releases do not negatively impact client operations. Additionally, you will take part in the execution of project work plans and revise them as needed to meet changing requirements.
* Experience in Oracle Database and PL/SQL development is essential.
* You should have previous experience consulting with clients to meet their business needs.
* Requirements gathering, technical design, and technical presentation skills are also required.
* An advanced English level for speaking, listening, and writing is necessary.
We offer a range of benefits, including flexibility to work from home, a people-centered environment, and contact with teams from different countries.
We recognize that innovation and transformation happen in inclusive and safe environments, and we strongly encourage people with disabilities to apply for any of our job positions.