We are seeking a skilled Video Engineer to join our team.
Job Description
Technical Support and Issue Resolution:
We require an experienced engineer to provide technical assistance and resolve issues related to video delivery on various platform apps. This includes analysing root causes and fixing service tickets according to standard operating procedures.
Custom Script Development:
The ideal candidate will have the ability to build custom Python scripts to simulate app launch, login, and playback behavior.
Triage and Monitoring:
We need someone who can triage complex issues across multiple applications responsible for video delivery, setup dashboards, and configure alerts to monitor the health of the ecosystem.
Key Responsibilities:
1. Provide technical assistance and support for video delivery on various platform apps.
2. Analyse root causes and fix service tickets according to standard operating procedures.
3. Develop custom Python scripts to simulate app launch, login, and playback behavior.
4. Triage complex issues across multiple applications responsible for video delivery.
5. Setup dashboards and configure alerts to monitor the health of the ecosystem.
Required Skills and Qualifications:
The successful candidate will possess:
* Excellent problem-solving skills with the ability to analyse complex technical issues.
* Strong experience in developing custom Python scripts.
* Ability to work effectively in a fast-paced environment.
* Excellent communication and interpersonal skills.
* Bachelor's degree in Computer Science or related field.
Benefits:
We offer a competitive salary package including benefits such as medical insurance, retirement plan, and paid time off.
Others:
This role offers opportunities for career growth and professional development in a dynamic and innovative company.