Operations Expert WantedMetro areas across the U.S. require experts in delivery services to provide fast and reliable solutions.This is an exciting opportunity for you to join a team that shares your passion for logistics and customer support.About the RoleThe operations expert will play a crucial role in monitoring ongoing deliveries, assisting drivers and shippers via phone and live chat, and ensuring timely delivery of packages.Key Responsibilities:Monitoring Delivery Progress: Keep track of delivery schedules and locations to ensure timely arrival of packages.Driver and Shipper Support: Provide assistance to drivers and shippers through phone and live chat to resolve any issues or concerns.Customer Satisfaction: Focus on delivering exceptional customer service to build strong relationships with clients.Requirements:Proficiency in English: Excellent communication skills are essential for this role.Eastern US Time Zone (EDT): Ability to work during Eastern Standard Time is required.Logistics Experience: Previous experience in logistics, courier operations, call center, or customer support is necessary.Why Choose Us?We offer a dynamic work environment, opportunities for growth, and a chance to be part of a leading startup in the logistics industry.