We are seeking a seasoned Data Analyst to join our team in Brazil. As a Business Data Analyst, you will play a vital role in driving business growth and success by providing data-driven insights and analysis.
About the Role:
* To work closely with product managers and owners to gather and document business requirements.
* Be part of an Agile Product Delivery team, focusing on supply chain business areas.
You should have experience working with Power BI, Snowflake, SAP ERP, and SQL. Additionally, you should be proficient in leveraging reporting tools for analysis like Office and Power BI. We also value expertise in launching software solutions or services in partnership with business and engineering teams.
Key Responsibilities:
1. To develop roadmaps that drive the company forward by analyzing key performance indicators (KPIs) such as customer satisfaction ratings (CSAT).
You will need to work collaboratively across various departments including information technology, customer service representatives,