About the job: What you will do: - Manage project scope and customer expectations - Manage project risks, actions, issues, and dependencies (RAID) - Manage project budget and timeframe - Build content for project activities like project kickoff, project status, and project closeout - Coordinate with territory services managers and the Resource Management Office (RMO) to manage project staffing requirements - Work with the territory services managers to ensure that financial forecast is up-to-date for their respective projects - Clearly articulate the benefits DevOps and agile disciplines have when used within modern delivery teams - Work on initiatives to support agile transformations across both business and technical teams - Serve as an agile lead, including planning, team management, process management and improvement, team forming for building trust and collaboration, and coaching of product owners - Support accounting activities as required, including obtaining copies of receipts for finance invoicing queries from customers - Maintain professionalism when solving problems and resolving issues What you will bring: - 4 years of experience working as a scrum master with a coaching mentality in an agile environment within an organization that ships software - 4 years of experience working as a project manager with project scope development, managing expectations, and risk and issue mitigation for impediment removal; familiarity with software development - Solid experience using agile methodologies; expert at conflict resolution - Excellent cross-functional communication skills; solid written and verbal communication skills and ability to present to leadership - Practical experience using various agile development tools like Trello, Rally, Atlassian Jira, or project management tools like Microsoft Project - Excellent customer-facing and internal communication skills - Bachelor's degree in a related field or equivalent experience - Project management or scrum certifications are a plus